1. What This Policy Covers
This Privacy Policy explains how 417 Solutions, LLC ("417 Solutions," "we," "us," or "our") handles information for the Space Snack Empire iOS game (the "Game"), website, and support communications. We are based in Missouri, USA.
2. Information The Game Stores
The Game does not require a separate 417 Solutions account. Game progress and settings are stored locally on your device, including upgrades, orders, achievements, and offline-earnings data. You can remove the local save by using Reset Game Progress in Settings or deleting the Game. Resetting the local save does not automatically delete a Game Center or server record; see Section 5 for that request.
If you connect Game Center, the Game uses Apple's GameKit service to authenticate you, show your Game Center display name, submit your Empire Level to the Game Center leaderboard, and synchronize selected progress with our server. Connecting Game Center is optional. You can continue playing locally without connecting it.
3. Information We Receive
When Game Center is connected, our server receives and stores the Game Center gamePlayerID and teamPlayerID (scoped identifiers provided by Apple), the Game Center display name, and the time Game Center identity was verified. The display name may change when you change it in Game Center. We use these values to identify your server record, associate your progress with your Game Center account, and keep leaderboard data accurate. We do not use them for advertising or sell them.
The server may also receive and store your app version and build number, platform, current Empire Level, lifetime and current Cosmo Chips, total taps, galaxy value, Stardust Licenses, prestige count, orders sent and claimed, total upgrades purchased, offline reward claims, leaderboard score, and related timestamps. This data is used to synchronize progress, maintain a server-side progress history, and mirror the Empire Level leaderboard. The Game Center identity verification signature, salt, and timestamp are used to verify the request and are not stored as player profile fields.
Apple separately processes Game Center account and gameplay information under Apple's terms and privacy policy. We do not receive your Apple ID password, payment information, contacts, photos, microphone recordings, health information, advertising identifiers, or precise location through this feature.
If you use the website's Customer Feedback and Support form, we receive the name, email address, and message you choose to provide. If you use Join the Crew, we receive your email address. We use this information to respond to support requests and send optional Space Snack Empire updates after you confirm your email address.
Our forms use Google reCAPTCHA v3 to help identify automated spam. Google may process technical information, such as the IP address and browser or device signals, under its own terms and privacy policy. The forms also use short-lived security tokens to prevent forged or automated submissions.
4. Service Providers And Sharing
We use Apple Game Center for authentication and leaderboards, Google reCAPTCHA to protect forms, and Resend to deliver website feedback and launch-update emails. Our website host and database providers may process standard technical logs and the Game Center sync data described above to operate, secure, and provide the Game's online features. We do not sell personal information or use it for targeted advertising. We may disclose information when required by law or necessary to protect our users, services, or rights.
5. Retention And Your Choices
Local Game data remains on your device until you reset or delete it. We retain support messages and crew signup emails only as long as reasonably needed to respond, provide updates, maintain records, or meet legal obligations. Game Center identifiers, display name, synchronized progress, leaderboard entries, and related records are retained while needed to operate the Game's Game Center and progress-sync features, maintain security, resolve disputes, and meet legal obligations. You can stop future synchronization by disconnecting or not using Game Center in the Game. You may request access, correction, or deletion of server-side Game Center data, leaderboard records, support messages, or crew signup information by contacting [email protected]. We may need enough information to verify and locate the request, and Apple may separately retain information in Game Center under Apple's policies. Please do not include sensitive personal information in a support message.
6. Children's Privacy
The Game does not knowingly collect personal information from children. A child should not submit personal information through the website without a parent or legal guardian's permission. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate.
7. Changes And Contact
We may update this policy when our practices or legal requirements change. We will post the revised policy and update the effective date above. For privacy questions or requests, use the Support Center or email [email protected].
417 Solutions, LLC
Missouri, United States